Frequently Asked Questions

Clear answers, no rush

Every guest has different questions. We've gathered the most common ones here, with simple and direct answers. If you can't find what you're looking for, you can always write to us: we'll respond with care, respecting time and people.

General Information

Bookings and Payments

Services and Comfort

Stay Rules

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Frequently Asked Questions

General Information

Where is Elements Guest House located?

What type of property is it?

Is it a safe area?

Is there parking?

Is smoking allowed?

Bookings and Payments

How can I book?

What are the payment methods?

Do I need to pay a deposit?

Can I modify or cancel my booking?

Is there a tourist tax?

Services and Comfort

Is breakfast included?

Is there cleaning service?

Is the property accessible?

Can I receive external guests?

Do you offer tourist assistance?

Can I work remotely?

Do you provide 24/7 assistance?

Stay Rules

What are the check-in and check-out times?

Do you accept pets?

Is smoking allowed in rooms or common areas?

What languages do you speak?

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